The Role of Perceived Workload in Enhancing Job Satisfaction Among Hospital Nurses

Authors

DOI:

https://doi.org/10.17977/um023v15i12026p1-9

Keywords:

perceived workload, job satisfaction, hospital nurse

Abstract

Workload perception refers to an individual’s subjective evaluation of job demands and available resources. Nurses with the same actual workload may have different perceptions of their workload. This study involved 51 active nurses in the hospital who had worked for more than three months. The data collection method used a Google Form questionnaire containing the workload perception scale and a job satisfaction scale. Data analysis used a Pearson correlation test. The results of the correlation test indicated a positive relationship between perceived workload and job satisfaction among hospital nurses. This indicates that workload perception does not always negatively affect nurses’ job satisfaction; it can also be a positive factor in increasing it. Workload management is needed to help nurses perceive these demands as challenges and as meaningful work by providing support, empowerment, and recognition of their contributions.

Author Biographies

Muhammad Naval, Universitas Negeri Malang

Master of Psychology Study Program

Ninik Setiyowati, Universitas Negeri Malang

Head of the Department of Psychology

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Published

2026-03-31

How to Cite

Naval, M. ., Setiyowati, N., & Indrawati, D. (2026). The Role of Perceived Workload in Enhancing Job Satisfaction Among Hospital Nurses. Jurnal Sains Psikologi, 15(1), 1–9. https://doi.org/10.17977/um023v15i12026p1-9

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Articles